Privacy Policy
How we handle personal information submitted through this website.
Who we are
This website is operated by Arif Habib Corporation Limited (“AHCL”), Arif Habib Centre, 23, M. T. Khan Road, Karachi – 74000, Pakistan.
Information we collect
You can browse most of this website without giving us any personal information. We collect personal information only when you choose to send it to us:
- Investor grievance form: your name, e-mail address, contact number and the text of your message, so that we can investigate and reply.
- E-mail: if you write to us (for example about careers or shareholder requests), we receive the details you include in your message and your e-mail address.
How we use it
We use this information to respond to your feedback or grievance, to meet our obligations to shareholders and regulators, and to keep records of complaints handled. We do not sell personal information.
Cookies
This website uses only the session and security cookies needed for it to work, for example to protect the grievance form against forgery and to check the security question. These cookies are not used to identify you or for advertising.
Third-party services
Some features load content from other providers, who may receive technical information such as your IP address when your browser requests it: Google Fonts and Google Maps (fonts and the office map), Google Translate (the Urdu language option), and content delivery networks that host scripts used by the site. Their own privacy policies apply to that processing.
Sharing
We may share information with our professional advisers, our share registrar, or regulators and authorities where the law requires or where it is necessary to handle your complaint.
Retention and security
We keep grievance records for as long as needed to resolve the matter and to meet legal and regulatory requirements. We take reasonable technical and organisational measures to protect the information you send us, but no method of transmission over the internet is completely secure.
Your choices
You may ask us to tell you what personal information we hold about you, or to correct or delete it, subject to applicable law and our record-keeping obligations. Please write to [email protected].
Changes
We may update this policy from time to time. The current version is always available on this page.